As corporate India grows at a rapid pace and goes beyond its traditional borders, the Human Resources function has had to evolve rapidly to keep pace. The changing role of the HR professional is epitomized by the transformation from a pure-play support activity to a strategic business partner. From an era of payroll processing, time office management to perpetual firefighting on the Industrial Relations front, the HR professional is now an equally responsible business partner to whom the workforce is Human Capital. The HR professional now has tangible metrics to highlight effectiveness.
HR Metrics now encompass productivity, cost control, talent optimization, technology updation and optimal utilization of resources. HR today is focused on strategic initiatives rather than transactional issues through the Virtual HR, or Outsourcing. The HR Manager of today is juggling various hats – from fighting the ‘war for talent’ to ‘talent management’, ensuring adherence to Legal and Compliance Issues, managing a diverse workforce, ensuring a healthy workforce, and maintaining corporate values and culture.
DSSPL has worked through the various stages of this evolution and has built a strong and lasting bond with many of these ‘change agents’ who have played a crucial and critical role in this evolution.