Technology, Telecom and E-commerce

Technology

India is the world’s largest sourcing destination, accounting for approximately 55 per cent of the US$ 173-178 billion market in 2016-17. The country’s cost competitiveness in providing Information Technology (IT) services, which is approximately 3-4 times cheaper than the US, continues to be its Unique Selling Proposition (USP) in the global sourcing market.

The sector ranks 3rd in India’s total Foreign Direct Investment (FDI) share and has received US$ 29.825 billion of FDI inflows between April 2000 and December 2017.

India’s highly qualified talent pool of technical graduates is one of the largest in the world and is available at a cost saving of 60-70 per cent to source countries. This large pool of qualified skilled workforce has enabled Indian IT companies to help clients save US$ 200 billion in the last five years.

Revenue of India’s IT industry reached US$ 154 billion and exports stood at US$ 117 billion in 2016-17. The industry’s revenue and exports are expected to rise to US$ 167 billion and US$ 126 billion in FY18, respectively. The Business Process Management (BPM) segment accounted for 22.22 per cent of the total IT exports during FY17. India’s IT-BPM sector is expected to expand to US$ 350 billion by 2025 and BPM is expected to account for US$ 50-55 billion out of the total revenue.

The Government of India has extended tax holidays to the IT sector for software technology parks of India (STPI) and Special Economic Zones (SEZs). Further, the country is providing procedural ease and single window clearance for setting up facilities. Under Union Budget 2018-19, the government has announced setting up of a national level programme that will enable efforts in Artificial Intelligence (AI) and will help in leveraging AI technology for development works in the country.

Telecommunications

India is currently the world’s second-largest telecommunications market and has registered strong growth in the past decade and half. The Indian mobile economy is growing rapidly and is expected to contribute substantially to India’s Gross Domestic Product (GDP).

The liberal and reformist policies of the Government of India have been instrumental along with strong consumer demand in the rapid growth in the Indian telecom sector. The government has enabled easy market access to telecom equipment and a fair and proactive regulatory framework that has ensured availability of telecom services to consumer at affordable prices. The deregulation of Foreign Direct Investment (FDI) norms has made the sector one of the fastest growing and a top five employment opportunity generator in the country. The Indian telecommunication services market will likely grow by 10.3 per cent year-on-year to reach US$ 103.9 billion by 2020#.Driven by strong adoption of data consumption on handheld devices, the total mobile services market revenue in India is expected to touch US$ 37 billion in 2017^.

Smartphone subscription in India is expected to increase four-fold to 810 million users by 2021, while the total smartphone traffic is expected to grow 15-fold to 4.5 Exabyte (EB) per month by 2021.

E-commerce

The Indian e-commerce industry has been on an upward growth trajectory and is expected to surpass the US to become the second largest e-commerce market in the world by 2034. India’s e-commerce industry is expected to grow from US$ 38.5 billion as of 2017 to US$ 200 billion by 2026. India’s internet economy is expected to double from US$125 billion as of April 2017 to US$ 250 billion by 2020, majorly backed by ecommerce.

Much growth of the industry has been triggered by increasing internet and smartphone penetration. Internet penetration in India grew from just 4 per cent in 2007 to 35.03 per cent in 2017, registering a CAGR of 24.23 per cent between 2007 and 2017. The number of internet users in India is expected to increase from 481 million as of December 2017 to 829 million by 2021.

A young demographic profile, rising internet penetration and relative better economic performance are the key drivers of this sector. The Government of India’s policies and regulatory frameworks such as 100 per cent foreign direct investment (FDI) in B2B e-commerce and 100 per cent FDI under automatic route under the market place model of B2C e-commerce are expected to further propel growth in the sectors.

Below are some examples of completed assignments:

  • Quality Leader – HR for a Business Process Management company, Pune
  • Sr. Manager Patent Licensing for a US multinational tech major, New Delhi
  • HR Head for a Global IT Products and Services company, Chennai
  • AVP Recruitment for a Global IT Products and Services company, Chennai
  • Head HR for a Pre-Media company, Pune
  • Director Operations for a US multinational tech major company
  • Software Development Head for a Avionics Manufacturing company, Greater Noida
  • Head Delivery for a IT company, Chennai
  • DGM Strategic Alliance for a IT company, India
  • GM for a IT company, India
  • Associate Director for a IT company, India
  • VP for a IT company, India
  • Director for a IT company, India
  • Sr. Director for a IT company, India
  • Director Operator & OEM Sales for a US multinational tech major company, Delhi/NCR
  • Marketing Director India for a US multinational tech major company, Mumbai
  • Regional Director for a IT company, Bangalore
  • Sr. Legal Counsel for a IT Company, Chennai